Terms of Service
Last Updated: May 12, 2024 Effective Date: May 12, 2024
INTRODUCTION
Thank you for shopping with The Plant! We retail third-party branded products (so defined below “Third Party Providers”) through our store (“our Store”) with verified consumers (“Consumers”). This Terms of Service Agreement (“Agreement”) describes the terms and conditions that govern your use of The Plant and its associated services and products, and constitutes a legal, binding agreement between you, Jay Buddy LLC dba The Plant, and its subsidiaries, affiliates and partners (collectively, “The Plant”). THE DISPUTE RESOLUTION SECTION OF THIS AGREEMENT CONTAINS A MUTUAL ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT REQUIRES YOU AND THE PLANT TO RESOLVE DISPUTES WITH EACH OTHER ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION. PLEASE REVIEW THE DISPUTE RESOLUTION SECTION OF THIS AGREEMENT CAREFULLY. BY ENTERING INTO THIS AGREEMENT, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND ALL OF THE TERMS OF THIS AGREEMENT AND HAVE TAKEN TIME TO CONSIDER THE CONSEQUENCES OF THIS IMPORTANT DECISION.Acceptance of This Agreement
By using, accessing, or conducting business on The Plant’s websites and mobile applications, you hereby expressly acknowledge and agree to be bound by all of the terms and conditions of this Agreement. If you do not agree to be bound by the terms and conditions of this Agreement, you may not use The Plant Services. In addition to reviewing this Agreement, please review The Plant Privacy Policy (“Privacy Policy”), and the ROYAL FAMILY REWARDS PROGRAM terms, each of which are incorporated by reference herein. If you do not agree to abide by The Plant Terms, you automatically opt out of and are prohibited from using The Plant Services. If you violate the provisions of The Plant Terms, The Plant may, in its sole discretion, suspend, discontinue, or change your account or any aspect of your access to or use of The Plant Services in whole or in part. By continuing to use The Plant Services, you agree to The Plant Terms and any future amendments and additions to The Plant Terms as published from time to time through The Plant Services.Amendments To This Agreement
The Plant may, in its sole discretion, modify or update this Agreement, or any policies relating to The Plant Services, from time to time. Please review this page periodically to ensure you are up-to-date with any changes. Any changes to this Agreement or associated policies will be published through The Plant Services, and are effective upon the publishing of said modification or update. If we make material changes to this Agreement, we will notify you via the email address associated with your Account or by posting a notice on The Plant website. Continued use of The Plant Services after any such changes shall constitute your acceptance of such changes.Terminology
For the purposes of this Agreement, the terms “cannabis” and “marijuana” are interchangeable, will be deemed under this Agreement to have the same legal meaning and significance, and do not encompass industrial hemp and products solely derived therefrom.THE PLANT SERVICES AND WEBSITE
Your use of the “The Plant Services” consists of the website, mobile application and the services provided by The Plant and Brands (as defined below). You may access services The Plant provides through The Plant website located at fanoftheplant.com, or other related Brand websites, where use of the websites may include ordering and receiving medical or adult-use cannabis and cannabis accessories that are The Plant’s or another Brand’s via on-demand delivery from our Store (“Delivery Services”), providing Delivery Services as an employee or independent contractor of a licensed Retailer (“Driver”), or any other services provided or facilitated by The Plant including, without limitation, lead generation, logistical support, and customer engagement (collectively, the “Service”). Together, the Service and the Application are known as The Plant Services.DISCLAIMERS & ACKNOWLEDGMENTS
You expressly agree and acknowledge that The Plant (i) is a licensed adult-use cannabis Retailer and Brand (defined below in “Third-Party Providers”); (ii) where delivery services are available, may engage Drivers through our Store to provide Delivery Services to Consumers; (iii) does not cultivate, manufacture, package, label, or test medical or adult-use cannabis; and (iv) sells adult-use cannabis to Consumers. It is the sole responsibility of any Delivery Services to offer its services to you in a legal and compliant manner, which are facilitated through its use of The Plant Services. The Plant has no responsibility or liability for any Delivery Services provided to you by Our Store or their Drivers.Acknowledgment of Federal Law
The Plant operates under applicable state laws. You expressly acknowledge and understand that marijuana (cannabis) is listed on Schedule I of the United States Controlled Substances Act. Under the federal laws of the United States of America, manufacturing, distributing, dispensing or possession of marijuana is illegal, and individuals are subject to arrest and/or prosecution for doing so. Pursuant to the Agricultural Improvement Act of 2018, industrial hemp is not listed on Schedule 1 of the Controlled Substances Act. You further acknowledge that medical use is not recognized as a valid defense under federal laws regarding marijuana. You also acknowledge and understand that the interstate transportation of marijuana is a federal offense.Acknowledgment of State Law
You expressly acknowledge, agree, and understand that the use, possession, cultivation, manufacturing, transportation, and distribution of cannabis is illegal in your state of residence and in the state you are located unless all participants are acting completely within the scope of the state’s applicable laws.Acknowledgment of the Laws of Your Location
While parts of The Plant Services may be accessed from various locations, the Service is currently available only to Consumers and Our Store located in certain states, cities, counties, municipalities, and jurisdictions, determined at the sole discretion of The Plant (“Service Area”). The Plant currently operates the Store in Yonkers, New York, and provides Delivery Services to Consumers across the State of New York. In all scenarios, you must abide by and follow the applicable laws of the state, city, county, municipality, or jurisdiction in which you are located in order to use The Plant Services. You expressly acknowledge, agree, understand, and assume full responsibility for cooperating with the laws of your place of location while using The Plant Services. The Plant reserves the right to determine or change its Service Area in its sole discretion at any time.Health Information
You expressly acknowledge, agree, and understand that any statements relating to cannabis goods, accessories or any other products available on The Plant Services (“Products”) have not been evaluated by the FDA. Neither the Products nor the ingredients in any of the Products have been approved or endorsed by the FDA or any regulatory agency. The Products available through The Plant Services are not intended to diagnose, treat, cure, mitigate, or prevent any medical condition, illness, or disease in humans or animals, but are developed with healing properties. The information provided is designed for educational purposes only and is not intended to be a substitute for informed medical advice or care. If you are pregnant, nursing, taking medication, or have a medical condition, we suggest consulting with a physician before using any products.Using The Plant’s Services and Website
Your User Account
In order to use most aspects of The Plant Services, Consumers (also referred to herein as “Users”) must register for and maintain an active personal User account (“Account”). Account registration requires you to submit to The Plant certain information related to you that The Plant collects from you, through your use of The Plant Services, and from third parties as detailed in the Privacy Policy (“User Data”). To register an Account, you may be required to submit User Data, including personally identifiable information (“PII”) such as your name, phone number, email address, date of birth, or government-issued ID (i.e. driver’s license, state ID card, passport). You grant The Plant permission to collect and maintain your User Data, and to disclose the User Data you provide to third parties for verification purposes and to facilitate your use of The Plant Services as detailed in the Privacy Policy or any “just-in-time” disclosures describing our data collection, use, and sharing practices of specific parts of our The Plant Services. A “just-in-time” notice may provide more information about our privacy practices, or provide you with additional choices about how we process your PII and/or User Data. You agree to maintain accurate, complete, and up-to-date information in your Account and that we and others may rely on your information as accurate, current and complete. Your failure to maintain accurate, complete, and up-to-date Account information, including having an invalid or expired identification on file, may result in your inability to access or use the Service. You are responsible for all activity that occurs under your Account, and you agree to maintain the security and secrecy of your Account username and password at all times. Unless otherwise permitted by The Plant in writing, you may only possess one Account. Your participation in using The Plant Services is for your sole, personal use. You agree that you are the sole authorized user of your Account, and you may not assign or otherwise transfer your Account to any other person or entity. Any attempt by another individual to use your Account may result in your inability to use the Service, and/or suspension from The Plant Services. You are responsible for the use of your Account and The Plant expressly disclaims any liability arising from the unauthorized use of your Account. If you suspect unauthorized access of your Account or any other breach of security, you agree to notify us immediately. The Plant reserves the right, in its sole discretion, to set the requirements for, or to suspend, disable, deny access to, or disallow the registration of your Account for any reason. If you believe your inability to access your Account or The Plant Services has been made in error, please contact our Customer Service team at [email protected]. You acknowledge and agree that The Plant shall not be liable to you or any third party for any termination of your access to The Plant Services. The terms and conditions of this Agreement and The Plant Terms shall survive and endure beyond any termination, deletion, or suspension of your Account, or if you cease using The Plant Services. If you wish to terminate, delete, suspend, or otherwise disable your Account or use of The Plant Services, please contact Customer Service. By registering for an Account, you acknowledge and agree that The Plant must maintain certain User Data, including PII, for business, legal and/or operational purposes, including to prevent account abuse, or as otherwise permitted under applicable law. Any remaining PII not necessary for this task will be deleted from your Account in a reasonable amount of time following the request. For further information on our privacy practices and how we handle your User Data, please review the Privacy Policy.Age Restrictions
You must be at least 21 years old to use The Plant Services to order, receive, or facilitate delivery of adult-use cannabis. By using The Plant Services, you expressly represent and warrant that you are at least 21 years old, are legally entitled to enter into this Agreement, and have the right, authority and capacity to enter into and abide by the terms and conditions of this Agreement. You acknowledge that The Plant reserves the right to determine a minimum age for any User or Service Area in its sole discretion (“Qualifying Age”). You agree that if you are not of Qualifying Age while located in any Service Area, you are prohibited from using, and will not attempt to use, the Service.The Plant Communications
By entering into this Agreement or using The Plant Services, you expressly consent and agree to accept and receive communications from The Plant and/or Our Store (including Drivers) that you transact with, including via email, text message, calls, and push notifications to the cellular telephone number you provided to The Plant. By consenting to being contacted, you understand and agree that you may receive communications (including those generated by automatic telephone dialing systems and/or which will deliver prerecorded messages) sent by or on behalf of The Plant, and/or Our Store, including but not limited to: operational or transactional communications concerning your Account or use of The Plant Services; updates concerning new or existing features of The Plant Services; communications concerning Promotions (defined below) run by The Plant, Our Store or third parties; and news or industry developments concerning The Plant, Our Store, or third parties. Standard text messaging charges applied by your cell phone carrier will apply to text messages you receive. IF YOU WISH TO OPT OUT OF PROMOTIONAL EMAILS, UNSUBSCRIBE FROM THE PLANT’S PROMOTIONAL EMAIL LIST BY FOLLOWING THE UNSUBSCRIBE OPTIONS IN THE PROMOTIONAL EMAIL ITSELF, INCLUDING CLICKING THE UNSUBSCRIBE LINK PROVIDED AT THE BOTTOM OF THE EMAIL. IF YOU WISH TO OPT OUT OF PUSH NOTIFICATIONS YOU MAY DO SO THROUGH YOUR DEVICE SETTINGS. IF YOU WISH TO OPT OUT OF PROMOTIONAL CALLS OR TEXTS, YOU MAY TEXT “STOP” FROM THE MOBILE DEVICE RECEIVING THE MESSAGES TO THE PHONE NUMBER YOU RECEIVED THE MESSAGE FROM. YOU ACKNOWLEDGE THAT YOU ARE NOT REQUIRED TO CONSENT TO RECEIVE PROMOTIONAL TEXTS OR CALLS AS A CONDITION OF USING THE PLANT SERVICES. IF YOU WISH TO OPT OUT OF ALL TEXTS OR CALLS FROM THE PLANT (INCLUDING OPERATIONAL OR TRANSACTIONAL TEXTS OR CALLS), PLEASE CONTACT OUR CUSTOMER SERVICE AT [email protected] HOWEVER, YOU ACKNOWLEDGE THAT OPTING OUT OF RECEIVING ALL TEXTS MAY IMPACT YOUR USE OF THE PLANT SERVICES.Electronic Records & Signatures
You agree that your electronic signature on The Plant Services is the legal equivalent of your manual or paper signature. You consent to receive any communications, records, receipts, notices, agreements, documents, and disclosures provided by The Plant regarding your Account and The Plant Services electronically (collectively, “Electronic Communications”). We may provide these Electronic Communications to you via The Plant website, email, text message, push notification, chat, customer support, or other electronic communications. In order to access and retain Electronic Communications, you will need at least the following computer hardware and software:- A device with an Internet connection
- A current web browser with cookies enabled
- A valid email address
- Storage space to save past Electronic Communications on your device or an installed printer to print Electronic Communications
Charges, Billing, & Refunds
You understand and acknowledge that you may incur fees or charges from The Plant, Our Store, or other third parties in connection with the goods and services purchased or facilitated through The Plant Services (“Charges”). All Charges will be identified in your cart prior to or during checkout, and in your receipt. Such Charges may include some combination of the following:- Retail Price. The “Retail Price” of goods and accessories are displayed with that item on The Plant or other Brand’s website. The displayed Retail Price may include discounts, promotions, and price reductions at the sole discretion of The Plant. At checkout, the combined Retail Price of goods and accessories is the subtotal of an order as shown in your cart.
- State Taxes. Our Store charge applicable “State Taxes,” such as cannabis excise taxes, on sales of goods and accessories based on the state of your location, pursuant to state laws and regulations.
- Local Taxes. Our Store charge applicable “Local Taxes” on sales of cannabis goods and accessories. Local Taxes may be based on the city, county, municipality, or other jurisdictional location of your delivery address, the Store fulfilling your order, or both, pursuant to local laws and regulations.
- Sales Tax. Our Store charge applicable “Sales Tax” on all sales of goods and accessories. Sales tax may be based on the state, city, county, municipality, or other jurisdictional location of your delivery address, the Store fulfilling your order, or both, pursuant to applicable laws and regulations.
- Other Taxes. You may be charged additional taxes based on applicable laws and regulations. Such taxes may vary depending on the laws and regulations in place at the time of your purchase.
- Delivery Fee. You may be charged a “Delivery Fee” for each order you place.
- Cancellation Fee. After placing an order, you may cancel it through the website, but you may be charged a “Cancellation Fee” in certain circumstances. You may also be charged if the Driver completing your order is unable to reach you to complete delivery.
- Service Fee. In some instances, you may be charged a “Service Fee” for some orders. A description for any applicable Service Fee will be available at checkout.
- Trust and Safety Fee. In some instances, you may be charged a “Trust and Safety Fee” for some orders. This fee, if applied, is collected to promote the safe and reliable operation of Our Store and their Drivers.
- Tips. You may elect to “Tip” your Driver in cash or through The Plant Services where available.
- Other Fees. Additional fees and charges may apply to your orders as determined by The Plant, the Our Store, and/or third parties with whom you transact. The description of any such fees will be available at checkout. Your bank may also charge additional fees.
Third-Party Providers
During your use of The Plant website, application and Services, you may be directed to and purchase goods and/or services from, correspond with, participate in the promotions of, or otherwise utilize third parties facilitating their business through The Plant website, hyperlinked through The Plant website, or otherwise connected through The Plant website , including without limitation, (i) Our Store; (ii) manufacturers, cultivators, distributors, microbusinesses, or licensors who sell Products to, through, and/or as Our Store (“Brands”); (iii) advertisers, business partners, or affiliates; (iv) Payment Vendors; and (v) the respective employees of each of the preceding (“Third-Party Providers”). You agree and acknowledge that The Plant is not a party to any transaction you enter into with any Third-Party Provider, unless otherwise indicated in this Agreement. Any such activity, and any terms, conditions, warranties, or representations associated with such activity is solely between you and the applicable Third-Party Provider. The Plant and its licensors shall have no liability, obligation or responsibility for any such purchase, correspondence, promotion, or transaction between you and any Third-Party Provider. In no event shall The Plant or its licensors be responsible for any content, products, services, or other materials on or available from Third-Party Providers. The Plant does not endorse any third-party advertisements, links, promotions, or websites linked through The Plant website, and in no event shall The Plant or its licensors be responsible for any content, products, services or other materials on or available from such sites or Third-Party Providers. Certain Third-Party Providers may require you to agree to additional or different terms and conditions prior to your use of or access to their goods and/or services. The Plant disclaims any and all responsibility or liability arising from such agreements between you and the Third-Party Providers. The Plant may make available materials by Third-Party Providers, such as their opinions, advice, statements, offers, other information or content concerning The Plant or other materials made available through The Plant website (“Third-Party Materials”). Such Third-Party Materials are not provided by The Plant and The Plant is not responsible for the content of Third-Party Materials. The authors of the Third-Party Materials are solely responsible for such content. The Plant disclaims responsibility for any loss or damage resulting from your reliance on information or other content posted by Third-Party Providers, whether on The Plant website or otherwise. We reserve the right, without any obligation, to monitor, remove or suspend any Third-Party Materials posted on The Plant website and remove any such material that, in our sole opinion, violates or is alleged to violate: (i) the law; (ii) this Agreement; (iii) the rights, or threatens to harm the safety or rights of Users or others. The Plant website may contain third-party advertising and marketing. By agreeing to this Agreement, you agree to receive such advertising and marketing. The Plant disclaims responsibility for any loss or damage resulting from or related to such advertising and/or marketing.Product Descriptions
The Plant attempts to be as accurate as possible in Product descriptions or images for Products available through The Plant website. However, The Plant does not warrant that Product descriptions, images, or other Content (defined below) available on the Third-Party Provider’s websites are accurate, complete, reliable, current, or error-free. You acknowledge and agree that Amounts (defined below) in Product descriptions on The Plant website are averages or estimates, and that Amounts may vary for individual items, packages, or orders that you receive. Amounts on The Plant website may include without limitation the level (by weight, mass, volume, or percentage) of THC, CBD, other cannabinoids, and terpenes in a Product, the total weight, mass, or volume of a Product, the size, number of individual items, or servings, in a Product, and any other unit of measurement related to a Product.Promotions
The Plant may, in its sole discretion, make available certain promotions or offers, which may at times be redeemed by entering promotional codes, that may confer discounts, price reductions, features, benefits, related to the Service, subject to any additional terms that The Plant establishes (“Promotions”). Promotions may be offered by The Plant, Our Store, Brands, or other Third-Party Providers on The Plant Services. Each Promotion is a limited time offer and is valid only for the time specified therein. Unless otherwise specified on the Promotion itself, you may only use one Promotion per Account, per day. Each Promotion (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold, resold or transferred in any manner, made available to the general public (whether posted to a public form or otherwise) or combined with any other offers unless otherwise permitted by The Plant; (iii) may only apply to qualifying items and may require a minimum dollar order purchase; (iv) may be modified, disabled, or withdrawn by The Plant at any time for any reason or no reason without liability to The Plant; (v) is not valid for cash or credit, has no monetary value, and cannot be applied after an order is submitted; (vi) may expire prior to your use; and (vii) is void where prohibited by law. If you violate any of the Promotion terms, the Promotion will be invalid. The Plant, at its sole discretion, reserves the right to issue Promotions with different features, discounts, offers, or deals to any Users or groups of Users determined solely by The Plant. These Promotions, unless made to you, shall have no bearing whatsoever on your use of The Plant, or any Promotions offered to you. Unless otherwise indicated by The Plant, Promotions do not apply to taxes, fees, or any Charges other than Retail Price. Taxes and fees may apply to the full value of Products subsequently reduced in price by a Promotion.Mobile Data Fees & Usage
The Plant is not responsible for any fees or usage charges related to your access of The Plant Services. Your mobile network’s data and messaging rates and fees may apply if you access or use The Plant Services or website from a device. You are solely responsible for acquiring and updating compatible hardware or devices necessary to access and use The Plant Services and website and any updates thereto. The Plant does not guarantee that The Plant Services or website, or any portion thereof, will function on any particular network, hardware, or devices.PRIVACY & CONFIDENTIALITY
Confidential Information
You agree not to use, disclose, or permit disclosure of, for any purpose other than as stated in this Agreement, (i) any technical, financial, strategic, and other proprietary and confidential information or data relating to The Plant’s business, operations, and properties; (ii) the technical, financial, strategic, and other proprietary and confidential information or data relating to the business, operations, or properties of any Retailer, Brand, or other Third-Party Provider; (iii) the User Data, PII, or any other information or data related to any other User; (iv) any non-public information of The Plant, any Retailer, Brand, or other Third-Party Provider, or any User that such party designates as being proprietary or confidential, or of which the other party should reasonably know that it should be treated as confidential (collectively, “Confidential Information”). You agree that all Confidential Information shall remain the exclusive property of the disclosing party. You agree not to disclose or permit disclosure of any Confidential Information to third parties for any purpose except as permitted under The Plant Terms, to take all reasonable measures to protect the secrecy of and avoid disclosure or use of Confidential Information, to prevent Confidential Information from falling into the public domain, and to return or destroy all Confidential Information of the disclosing party upon termination of this Agreement or at the request of the disclosing party subject to applicable law. In the event Confidential Information is required to be disclosed pursuant to the order or requirement of a court administrative agency, or other governmental body, you agree to provide prompt notice of such court order or requirement to The Plant to enable The Plant to seek a protective order or otherwise prevent or restrict such disclosure. Notwithstanding the foregoing, Confidential Information shall not include any information to the extent it: (i) is or becomes part of the public domain at a time it is intentionally disclosed by The Plant or has entered the public domain through no act or omission on the part of the receiving party; (ii) was possessed by the receiving party prior to the date of this Agreement without an obligation of confidentiality; (iii) is disclosed to the receiving party by a third party having no obligation of confidentiality with respect thereto; or (iv) is required to be disclosed pursuant to law, court order, subpoena or governmental authority, provided the receiving party notifies the disclosing party thereof and provides the disclosing party a reasonable opportunity to contest or limit such required disclosure.User Privacy
The Plant may collect User Data as detailed in the Privacy Policy. By entering into this Agreement, you affirmatively agree to The Plant’s collection, use, and sharing of your information and data as described in the Privacy Policy and any subsequent and future updates thereto. You understand that The Plant may retain your User Data for business, legal, regulatory, safety and other purposes after this Agreement is terminated, and agree to The Plant’s use of your User Data.Restricted Activities
With respect to your use of The Plant Services and website, you agree you will not:- Impersonate any person or entity
- Stalk, threaten, or otherwise harass any person, or carry any weapons
- Violate any law, statute, rule, permit, ordinance, or regulation
- Post, email, upload, deploy, send, or otherwise make available (“Transmit”) any text, graphics, images, music, software, audio, video, code, files, programs, information or other materials (“Content”) that is unlawful, harmful, threatening, abusive, harassing, hateful, violent, pornographic, defamatory, libelous, invasive of another’s privacy, harmful to minors in any way, or otherwise offensive
- Transmit any Content that advertises any illegal service or the sale of any items which are prohibited by the laws of your state of location, or any other jurisdiction of your location
- Access The Plant Services or website using unauthorized means, unauthorized applications, or an unauthorized device; or Transmit any Content that attempts to gain unauthorized access to The Plant’s computer systems, networks, servers, software, hardware, telecommunications equipment, or any other internal or external The Plant infrastructure (the “The Plant Network”)
- Interfere with, disrupt, diminish the quality or performance of, or impair the functionality of The Plant Services or The Plant Network, or Transmit any Content designed to do the same
- Surreptitiously intercept or expropriate any system, data, personal information, or any portion of The Plant Network or The Plant Services or website
- Use The Plant Services or website in any way that infringes The Plant’s or a third party’s rights, including intellectual property rights, copyright, patent, trademark, trade secret, or other proprietary rights or rights of publicity or privacy
- Modify, adapt, translate, reverse engineer, decipher, decompile, or otherwise disassemble any portion of The Plant Services or website or The Plant Network
- Rent lease, lend, sell, redistribute, license or sublicense The Plant Services or website or access to any portion of The Plant Services
- Use any robot, spider, site search/retrieval application or other manual or automatic device or process to retrieve, index, crawl, scrape, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of The Plant Services, website or its contents
- Forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through The Plant Services and website
- “Frame” or “mirror” any part of The Plant Services or website without The Plant’s prior written authorization or use meta tags or code or other devices containing any reference to us in order to direct any person to any other website for any purpose
- Use The Plant Services or website to design or develop a competitive or substantially similar product or service
- Use The Plant Services or website to copy or extract any features, functionality, or Content
- Transfer or sell your Account, password, username, or identification to any other party
- Discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation